Inside Parts Sales Represenatives
Posted on: August 4, 2022
Summary:Increase parts sales by determining and meeting customer
needs through thorough, timely and accurate communications and
follow-up. Process obtained orders, keeping customer informed and
expedite internally.Essential Duties and Responsibilities:? Respond
to customer requests in the America's for quotes or orders?
Identify obstacles to successful quote and negotiate terms?
Recognize the correct component as a solution to a customer need?
Process parts orders received by telephone, fax, email and internal
generation.? Assist customers to accurately identify parts
required.? Follow through on shipments.? Develop customer relations
by providing requested services"-- - -order processing, order
status, product changes, etc.? Assist in keeping technical
publications appraised of Parts Book changes, additions, and
corrections.? Manage large volume of inbound and outbound calls in
a timely manner.? Work with manufacturing and engineering to
expedite difficult orders.? Develop a working knowledge of
Putzmeister products.? Recognize what components do what job.?
Develop ways to assist in the identification of commonly changed or
specialized components.? Perform additional duties as assigned or
required.Qualifications:? Good communication, written, and
organizational skills? Basic computer experience? Excellent problem
solving and customer service skills? Detail oriented,
self-motivated individual able to work well independently and in a
team environment? Must be willing to work extra hours as required?
Mechanically inclinedEducation/Certification/Training:? High school
diploma or equivalent? Mandatory safety training (see "Total
Compliance Management"-- - program)? On-the-job trainingWork
Environment/Physical Demands:? While performing the duties of this
job, the employee is regularly required to stand, walk, stoop,
bend, and use hands to finger, handle or touch; frequently required
to push and pull.? Ability to regularly lift and/or move up to 15
lbs.? Specific vision abilities required by this job include close,
peripheral, and the ability to focus.Work Environment:? While
performing the duties of this job, the employee is in a typical
office environment; occasionally exposed to noise, dust, and
chemicals.? Safety glasses/goggles must be worn at all times while
in designated areas of shop.The above information includes the
general details necessary to describe the principal duties of the
job identified and shall not be interpreted as a detailed
description of all the work requirements that may be inherent in
the job.BenefitsComprehensive benefits (medical, vision, and dental
insurance)Employee discount program401K plan with company
matchProfit sharing and Gain SharingCompany eventsEducation
ReimbursementHospital Indemnity InsurancePaternity LeaveLife
Keywords: Putzmeister, Kenosha , Inside Parts Sales Represenatives, Sales , Sturtevant, Wisconsin
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