Inside Parts Sales Represenatives
Posted on: August 4, 2022
Increase parts sales by determining and meeting customer needs
through thorough, timely and accurate communications and follow-up.
Process obtained orders, keeping customer informed and expedite
internally. Essential Duties and Responsibilities:
? Respond to customer requests in the America's for quotes or
? Identify obstacles to successful quote and negotiate terms
? Recognize the correct component as a solution to a customer
? Process parts orders received by telephone, fax, email and
? Assist customers to accurately identify parts required.
? Follow through on shipments.
? Develop customer relations by providing requested services-order
processing, order status, product changes, etc.
? Assist in keeping technical publications appraised of Parts Book
changes, additions, and corrections.
? Manage large volume of inbound and outbound calls in a timely
? Work with manufacturing and engineering to expedite difficult
? Develop a working knowledge of Putzmeister products.
? Recognize what components do what job.
? Develop ways to assist in the identification of commonly changed
or specialized components.
? Perform additional duties as assigned or required.
? Good communication, written, and organizational skills
? Basic computer experience
? Excellent problem solving and customer service skills
? Detail oriented, self-motivated individual able to work well
independently and in a team environment
? Must be willing to work extra hours as required
? Mechanically inclined Education/Certification/Training:
? High school diploma or equivalent
? Mandatory safety training (see "Total Compliance Management"
? On-the-job training Work Environment/Physical Demands:
? While performing the duties of this job, the employee is
regularly required to stand, walk, stoop, bend, and use hands to
finger, handle or touch; frequently required to push and pull.
? Ability to regularly lift and/or move up to 15 lbs.
? Specific vision abilities required by this job include close,
peripheral, and the ability to focus. Work Environment: ? While
performing the duties of this job, the employee is in a typical
office environment; occasionally exposed to noise, dust, and
? Safety glasses/goggles must be worn at all times while in
designated areas of shop. The above information includes the
general details necessary to describe the principal duties of the
job identified and shall not be interpreted as a detailed
description of all the work requirements that may be inherent in
the job. Benefits
- Comprehensive benefits (medical, vision, and dental
- Employee discount program
- 401K plan with company match
- Profit sharing and Gain Sharing
- Company events
- Education Reimbursement
- Hospital Indemnity Insurance
- Paternity Leave
- Life Insurance
- FSA/HSA Plans
Keywords: Putzmeister, Kenosha , Inside Parts Sales Represenatives, Sales , Sturtevant, Wisconsin
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