Automotive Service Technician
Company: Honda of Kenosha
Location: Bristol
Posted on: May 11, 2022
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Job Description:
Job DescriptionJob Description:
Automotive Service Technician Customer satisfaction is a result of
your personal work habits and ethics and is of utmost importance as
part of your job function. The Service Technician is also
responsible for setting goals for personal service improvement, and
monitor progress against customer satisfaction index numbers and
production numbers as provided by the Service Manager.
Responsibilities: Primary Responsibilities: o Correctly
troubleshoot customer concerns using the latest administrative and
technical tools provided o Ensure that common courtesy is shown
toward all customers you come into contact with o While in the
vicinity of the Service Drive, act as a secondary customer greeter
to customers that have not yet been acknowledged o Keep up to date
with all technical publications, Service Comm, and Asist terminal
operations o Make every reasonable effort to ensure safe and
honorable vehicle service is delivered as promised the first time o
Address all original customer concerns before moving onto
additional sales o Inspect every vehicle for additional sales
opportunities ensuring that the vehicle is being maintained to the
local area and factory recommendation o Ensure the customers
vehicle is returned as clean, or cleaner than when it arrived o
Participate in any Factory, or in-house sponsored training programs
offered to you o Complete all paperwork completely and correctly,
then ensure all required shop forms are attached to the RO hard
copy o Perform any other duties assigned by the Service Manager,
ASM or Group Leader o Always come to work on time, ready to work,
and in a clean uniform
Job Requirement:Ideal candidates will have: Experience in
performing warranty and non-warranty inspections, diagnostic,
maintenance, and repair service on various vehicle makes and
models. Proven track record of achieving or over-achieving goals
Outstanding communication skills Professional appearance and work
ethic Great attitude with a high-energy personality Superior
customer service skills Ability to read and comprehend instructions
Ability to exercise good judgement Valid State drivers license and
good driving record
Required Education: High school diploma or equivalent Must have
technical aptitude displayed by ASE certification Technical or
trade school degree preferred
Compensation: We offer competitive pay, health, paid vacation, paid
holidays, and a professional work environment.
Become a member of a winning team that offers growth opportunity,
excellent earning potential and leadership that appreciates your
drive, skills and ability. When you join our organization, you'll
enjoy comprehensive training, competitive compensation, and
unparalleled benefits. Simply put, you'll experience the best that
a career in the automotive industry has to offer. The above
statements are intended to describe the general nature and level of
the work being performed by people assigned to this work. This is
not an exhaustive list of all duties and responsibilities. We
reserve the right to amend and change responsibilities to meet
business and organizational needs as necessary. We are an Equal
Opportunity Employer and a drug free workplace. Its Time To Make
The Most Important Move Of Your Career!
Apply Now! We Would Really Like To Hear From You!
Keywords: Honda of Kenosha, Kenosha , Automotive Service Technician, Professions , Bristol, Wisconsin
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