Manager Clinic Operations - Multiple Sites

Company: Advocate Aurora Health
Location: Lake Geneva
Posted on: February 23, 2021

Job Description:

***Position located in Southeast Wisconsin. Relocation assistance provided***
Manages and oversees all clinic operations including clinical and various support functions. Develops, maintains and implements policies and procedures, budget, and staffing for one or more clinic locations or for a large, complex business line. Ensures compliance with local, state, federal and regulatory body requirements, standards, and established policies and procedures.

• Oversees and ensures efficient clinic operations, ensuring a high level of productivity and providing operational and technical direction. Continually monitors the functioning of the clinic(s), resolves problems, and revises operations as needed.
• Oversees all functions of the clinics including but not limited to scheduling, registration, account receivable, health information, provider recruitment, imaging, laboratory and/or clinical services. Serves as a liaison to corporate departments that provide and/or support these services.
• Partners with other market departments and leaders to assure quality patient services and overall patient satisfaction. Responsible for resolution of any patient concerns, complaints and/or problems.
• Supports the organization's mission, vision, values and strategic initiatives. Develops, implements, and oversees processes to ensure that established policies, goals, and objectives are achieved.
• Establishes and maintains effective communication and working relationships with physicians and advanced practice professionals. Responsible for all provider relations to include practice management, orientation, follow up support, and problem resolution.
• Participates in community activities and in the development, implementation, and evaluation of business and market growth plans.
• Develops and administers policies and procedures to accomplish department-specific and organizational initiatives. Ensures compliance with all applicable local, state, and federal regulations and guidelines.
  Degrees
  • Bachelor's Degree (or equivalent knowledge) in Health Care Administration or related field.Required Functional Experience
    • Typically requires 5 years of experience in a health care facility that includes experience and knowledge in medical practice and clinic management, clinic operational structure systems and clinic policies, procedures and processes.Required Management Experience
      • Includes 1 year of supervisory experience in managing staff, and monitoring the budget and resources.Knowledge, Skills & Abilities
        • Demonstrated leadership skills including project management, process improvement, problem solving, decision making, prioritization, delegation, team building, customer service, and conflict resolution.
        • Excellent interpersonal, communication, and organizational skills.
        • Ability to successfully and positively interact with physicians and employees at all levels throughout the organization and the public.
        • Intermediate computer skills including experience in using computer applications in a medical practice setting.

Keywords: Advocate Aurora Health, Kenosha , Manager Clinic Operations - Multiple Sites, Professions , Lake Geneva, Wisconsin