Casualty Represented Senior Desk Adjuster, Personal Auto
Company: The General
Location: Chicago
Posted on: April 17, 2024
Job Description:
Job Description Summary
Senior level role that investigates and maintains complex or claims
casualty claims. Determine liability, secure information, review
coverages, arrange appraisals, and settle claims. You will handle
attorney represented clients only. There are multiple openings. You
will report to a Manager, Adjusting Services. Position Compensation
Range: $67,000.00 - $111,000.00 Pay Rate Type: Salary Compensation
may vary based on the job level and your geographic work location.
Job Description Primary Accountabilities
- You will investigate origin and cause of claims by contacting
the appropriate parties including insureds, claimants, agents,
attorneys, contractors, experts, special investigation unit, other
adjusters, or public personnel.
- You will identify complex issues and seek assistance when
needed. Handle claims on a good faith basis.
- You will handle both 1st party and 3rd party claims under
multiple policy types and numerous endorsements.
- You will conduct on-site inspections when needed, evaluate
damages and handle claim negotiations with insureds, claimants,
attorneys, and public adjusters.
- You will respond to customer inquiries, make decisions, and
close files.
- You will interpret and determine policies, leases, by-laws,
declarations, articles, and contract coverages and apply to all
parties for assigned losses.
- You will make independent decisions and self-supervise most
files and recognize when assistance is needed.
- You will provide all parties with claim process and status;
answer questions or redirect to other areas.
- You will be a mentor and subject matter expert for less
experienced adjusters. Specialized Knowledge & Skills Requirements
- Demonstrated experience providing customer-focused solutions or
service.
- Demonstrated experience handling 1st and 3rd party, multi-line
claims.
- Demonstrated experience handling simple to moderately
complex.
- Understanding of policies and endorsements.
- Knowledge of each phase of the claim handling process. Licenses
- Valid driver's license required plus an acceptable driving
record.
- Obtain any required state specific property casualty claims
licensing. Physical Requirements
- Work that involves sitting/standing. Requirements:
- You will handle attorney represented clients only. You will
bring your experience handling attorney represented clients in this
bodily injury (BI) position. Additional Job Information In this
primarily home-based role, you will spend 80% of your time (4+ days
per week) working from home. You must reside within a 50-mile
radius (or 35-mile radius for Boston / Chicago) of one of the
following locations: Madison, WI 53783; Boston, MA 02110; Chicago,
IL 60601; Denver, CO 80112; Eden Prairie, MN 55343; Keene, NH
03431; St. Joseph, MO 64507; Phoenix, AZ 85034; Nashville, TN 37214
On occasion you may be asked to travel to an office location for in
person engagement activities such as team meetings, trainings, and
culture events. #LI-Remote Internal candidates are encouraged to
apply regardless of location and will be considered based on the
needs of the role.
- Your offer will be made contingent on the results of applicable
background checks and signing a non-disclosure agreement for
proprietary information, trade secrets, and inventions.
- Our policy restricts consideration of applicants needing
employment sponsorship (visa) to specialty occupations. Sponsorship
will not be considered for this position. We're looking for the
best talent to help The GeneralĀ® to bring quality insurance to
people who need it the most. We encourage you to apply even if you
do not meet all of the requirements listed above. Skills can be
used in many different ways, and your life and professional
experience may be relevant beyond what a list of requirements will
capture. We encourage those who are passionate about what we do to
apply! We provide benefits that support your physical, emotional,
and financial wellbeing. You will have access to comprehensive
medical, dental, vision and wellbeing benefits that enable you to
take care of your health. We also offer a competitive 401(k)
contribution, a pension plan, an annual incentive, 9 paid holidays
and a paid time off program (23 days accrued annually for full-time
employees). In addition, our student loan repayment program and
paid-family leave are available to support our employees and their
families. Interns and contingent workers are not eligible for
American Family Insurance Group benefits. We are an equal
opportunity employer. It is our policy to comply with all
applicable federal, state and local laws pertaining to
non-discrimination, non-harassment and equal opportunity. We also
consider qualified applicants with criminal histories, consistent
with applicable federal, state and local law. #LI-DB1
Keywords: The General, Kenosha , Casualty Represented Senior Desk Adjuster, Personal Auto, Other , Chicago, Wisconsin
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