Call Center Representative
Company: Aston Carter
Posted on: January 25, 2023
Come GROW your career with a new opportunity!!
+ High volume call center, taking 75-100 inbound calls a day in a
call center environment
+ Entering in high volume orders depending on the dealer calling
+ 60% of calls will result in an order, 40% will be answering
general questions from dealers
+ Answer and respond to customer phone calls for 1 - 3 core
business phone lines. Resolve problems and follow through with
Dealer requests based on standardized procedures
+ Process blind and parts request orders either online or
+ Resolve dealer problems and questions, i.e., product
specifications, product offering, installation information,
+ Process status, change, and cancellation requests from
+ Process requests for repairs, quality inspections, returns,
credits, out-of-specs, etc.
+ Maintain and provide information for various statistical logs,
+ Maintain current product, policy, and procedure information
through additional cross-training, phone mail, and e-mail
+ Perform specific duties and participate in teams as assigned by
+ Orders could be $1K - $20K+ in price
+ Dealers speak fast over the phone - requires a lot of attention
to detail and quick typing skills
Hours: Rotating Shifts, 8:00am - 5:30pm for the first month then
after the month they would work Monday - Friday between 7:30am -
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never
contact you via Gmail, Telegram, or WhatsApp and we'll never
solicit money from you.
At Aston Carter, we're dedicated to expanding career opportunities
for the skilled professionals who power our business. Our success
is driven by the talented, motivated people who join our team
across a range of positions - from recruiting, sales and delivery
to corporate roles. As part of our team, employees have the
opportunity for long-term career success, where hard work is
rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and
consulting firm, providing high-caliber talent and premium services
to more than 7,000 companies across North America. Spanning four
continents and more than 200 offices, we extend our clients'
capabilities by seeking solvers and delivering solutions to address
today's workforce challenges. For organizations looking for
innovative solutions shaped by critical-thinking professionals,
visit AstonCarter.com. Aston Carter is a company within Allegis
Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all
applications without regards to race, sex, age, color, religion,
national origin, veteran status, disability, sexual orientation,
gender identity, genetic information or any characteristic
protected by law.
If you would like to request a reasonable accommodation, such as
the modification or adjustment of the job application process or
interviewing process due to a disability, please call 888-237-6835
or email firstname.lastname@example.org
(%email@example.com) for other
accommodation options. However, if you have questions about this
position, please contact the Recruiter located at the bottom of the
job posting. The Recruiter is the sole point of contact for
questions about this position.
Keywords: Aston Carter, Kenosha , Call Center Representative, Other , Zion, Wisconsin
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