UX Research Team Lead

Company: Uline
Location: Twin Lakes
Posted on: November 26, 2022

Job Description:

UX Research Team Lead (User Experience)Corporate Headquarters12575 Uline Drive, Pleasant Prairie, WI 53158It's all about our customers! Our eCommerce team puts a lot of heart into making the easiest website to navigate and place orders. We're looking for a UX Research Team Lead who asks smart questions, champions data driven problem solving and is passionate about creating user-centric digital experiences to manage our growing user research team.Better together than apart. This position is on-site, and we are looking for good people who share our passion.Position Responsibilities

• Lead the user research team to determine strategy and processes through a variety of digital channels.
• Utilize quantitative and qualitative user research, synthesis and validation techniques.
• Direct teams on discovery and validation research processes for complex, large-scale digital projects.
• Use metrics, data and insights to identify problems and inform test strategies.
• Convert insights into stories and recommendations to senior management.
• Define and track usability goals and UX research projects.
• Prepare reports and updates for senior management and internal stakeholders.
• Interpret customer perspective and tone of voice to craft online and offline content.
• Identify improvement opportunities and investigate emerging research methods and technologies.Minimum Requirements
  • Bachelor's degree in User Experience (UX) Design / Research or related field.
  • 5+ years of UX research experience.
  • Practical experience leading design sprints and similar processes.
  • Familiarity with Axure, Adobe Creative Suite and Agile methodology.Benefits
    • Complete medical, dental, vision and life insurance, Flexible Spending Accounts and wellness programs.
    • 401(k) with 5% employer match.
    • Paid holidays and generous paid time off.
    • Tuition Assistance Program that covers professional continuing education.
    • Bonus programs that include annual performance, sales goals and profit sharing.Employee Perks
      • On-site caf-- with executive chefs and seasonal dinner-to-go options.
      • First-class fitness center with complimentary personal trainers.
      • Over four miles of beautifully maintained walking trails.
      • Professional development classes.About UlineUline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,500 employees across 12 locations, it's time you joined Uline.Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.EEO/AA Employer/Vet/Disabled()Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Keywords: Uline, Kenosha , UX Research Team Lead, Other , Twin Lakes, Wisconsin