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Service Advisor (Location 04 )

Company: Kunes Country Auto Group
Location: Antioch
Posted on: November 21, 2022

Job Description:

The Kunes Auto Group is a fast-growing Automotive and RV dealership company and we now have locations throughout Wisconsin, Illinois, Iowa a nd Minnesota. We are an award winning company that is always looking for quality candidates to join the Kunes family. From sales to service and everything in between, we are dedicated to our employees and customers alike. Start today and begin your future with the Kunes Auto Group.Job Title: Service AdvisorResponsibilities Greet customers and offer excellent customer service from receipt to release of their vehicles Assist customers in servicing, repairing, and explaining each service needed Understand customer: Translate customer-reported problems to actionable work orders for technicians to complete Explain service being performed and keep the customer informed and updated throughout the service of their vehicle Stay up to date on new products, features, accessories and attending product training as required Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness Ensure that automotive work provided to customers meets company quality standards Craft goals and objectives for yourself, which include an annual operating budget, and a marketing plan to promote new business. Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately Customer transportation Any other duties as assignedQualifications Strong focus on providing excellent customer service Basic knowledge of computer programs including word processing and database tools High school diploma or higher education Basic mathematics skills to prepare and process bills and customer payment Clean driving record & valid driver's license Driven personality, eager to improve and able to work within and support internal teamsBenefits Standard Benefits Package (Medical, Dental, Vision) 401K Plan PTO Casual Work EnvironmentWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Job Type: Full-timeBenefits: 401(k) Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Referral program Vision insuranceSchedule: 8 hour shiftWork Location: One locationJob Type: Full-timeBenefits: 401(k) Dental insurance Health insurance Paid time off Vision insuranceShift: 8 hour shiftLicense/Certification: Driver's License (Preferred)Work Location: One location

Keywords: Kunes Country Auto Group, Kenosha , Service Advisor (Location 04 ), Other , Antioch, Wisconsin

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