Customer Service Representative - Bilingual
Company: Uline
Location: Union Grove
Posted on: May 14, 2022
Job Description:
Bilingual Customer Service RepresentativeStarting from $21 to
$27 per hourKenosha Branch12355 Uline Way, Kenosha, WI 53144Uline.
Where work ethic and hustle are rewarded. Customer Service is the
heartbeat of our company.Hours: 24/7 operation - Various shifts
available.Position Responsibilities
- Guide and process customer orders and inquiries in a fast-paced
environment using world-class technology.
- Communicate with customers via phone, email and chat.
- Solve customer problems and find best possible solutions.
- Help customers navigate Uline's website and place orders
online.
- Provide knowledgeable answers to questions about products,
pricing and availability.
- Respond to shipping inquiries and answer order status
questions.
- Become a product expert and understand each customer's needs to
provide real, effective solutions and deliver exceptional customer
service.Minimum Requirements
- High school diploma or equivalent. Bachelor's degree
preferred.
- Bilingual (English / Spanish) 100% fluent in both verbal and
written forms.
- Desire to provide the best possible experience for our
customers.
- Thrive in a fast-paced environment with coaching
support.Benefits
- Complete insurance coverage that includes medical, dental,
vision and more.
- 401(k) with 5% employer match.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing
education.
- Bonus programs that include annual performance, sales goals and
profit sharing.Employee Perks
- First-class fitness center.
- Beautifully maintained walking trails.About UlineUline is North
America's leading distributor of shipping, industrial and packaging
materials. We're a family-owned company known for incredible
service, quality products and same-day shipping of our huge
in-stock inventory. With over 8,500 employees across 12 locations,
it's time you joined Uline. Uline is proud to operate as a
drug-free workplace. All new hires must complete a pre-employment
hair follicle drug screening. EEO/AA Employer/Vet/Disabled
#LI-DR1#LI-IL001(#IN-KNCS) Our employees make the difference and we
are committed to offering exceptional benefits and perks! Explore
Uline.jobs to learn more!
Keywords: Uline, Kenosha , Customer Service Representative - Bilingual, Other , Union Grove, Wisconsin
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