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Customer Advocate

Company: Filtration Group
Location: Kenosha
Posted on: June 13, 2021

Job Description:

Overview

Are you searching for a rewarding career in Customer Service? One that can lead to professional growth in the field?Search no more! Filtration Group in Kenosha, WI. is looking for an outgoing Customer Advocate to join the team and experience a culture of Trust, Bias for Action and Entrepreneurial spirit!

Filtration Group is on a mission to make the world safer, healthier and more productive. With a passionate workforce, global footprint and world class engineering and manufacturing capabilities, we are driving innovation and developing solutions across a broad spectrum of applications in the fast-growing global filtration industry.

Our Kenosha, WI location is looking for a self-driven Customer Advocate to improve customer relationships while interacting with all members of the organization in a fast pace, growing, and people focused environment with a variety of client centered duties.Ideal candidate is a self starter, has a "hands on" approach, result driven with a appetite for personal growth while working fulltime at home.

Responsibilities

  • Achieves and maintains a good rapport with customers-Coordinates details of orders through the production process to ensure completion of order and delivery commitment.-Identify, research, and resolve customer issues, product concerns or complaints and coordinate with appropriate staff to provide a solution.-Good phone etiquette

Qualifications

  • Minimum of three (3) years customer service experience in a technical or manufacturing environment or an equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.-Strong computer skills and proficiency in Microsoft Office products required.-Written and verbal communication skills.-Excellent time management skills with the ability to organize and manage multiple priorities for proper territory planning and management.-Team player able to contribute to the success of high performance, cross-functional team.-Associate's Degree in business, marketing or related field preferred

Keywords: Filtration Group, Kenosha , Customer Advocate, Other , Kenosha, Wisconsin

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