Lead Host

Company: CTI Education Group
Location: Lake Geneva
Posted on: June 13, 2021

Job Description:

Grand Geneva Resort & Spa is now looking for aLead Hostfor the Geneva ChopHouse with fantastic benefits! This role will lead & groom the greeter team to deliver excellent service at the entryway to the Geneva ChopHouse! Our Team is looking forPeople Pleasingindividuals who want to do the following: Turn our guest's ordinary day into an extraordinary day ? Love where they work ? Be appreciated for what they bring to a team ? Learn and grow with a company who truly values it's people ? Hotel room discounts as low as $49 per night Free meals every shift made by our talented culinary team Advancement opportunities across the property and United States Friendly & fun work atmosphere - Negativity & drama are not welcome here Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits Recognition programs (aka get paid to celebrate) Essential Functions: Meet and greet guests as they arrive, ensuring even distribution of tables to each server. Always remember to smile. Politely take guests to table. Hand them menus, a wine list, and inform them who their server will be. Inform guests of specials and leave with a courteous greeting. Train greeter staff to input repeat guest preferences into Open Table. Track frequent guest spending and preferences. Assist wait staff and bus staff as needed. Thank all guests graciously and invite them to return. Perform other duties as assigned. Qualifications: Someone who is passionate about hospitality and is customer driven. Professional Demeanor. Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. Able to develop camaraderie with team members Pride in your work by creating positive energy, excitement and fun. Ability to work a flexible schedule including days, nights, weekends and holidays Additional details on essential job functions can be provided upon request during the interview process. Grand Geneva is an Equal Opportunity Employer. Primary Location : Wisconsin-Lake Geneva-Grand Geneva Resort

Keywords: CTI Education Group, Kenosha , Lead Host, Other , Lake Geneva, Wisconsin