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IT Service Desk Technician

Company: First Tek, Inc.
Location: Kenosha
Posted on: November 21, 2020

Job Description:

6 Months Right to Hire Telephone and In person Interview Position Responsibilities Coordinate, standardize and facilitate all ITIL incident, change and problem management activities including root cause identification and notification. Prepare Key Performance Indicators (KPI) and perform trend analysis to improve the incident, change and problem management processes. Coordinate and facilitate IT major incident resolution and problem determination activities. Minimum Requirements Bachelor's degree 3 years experience as IT Service Desk Technician and Data Center Operator. Troubleshooting skills for AS400, Red Hat Linux, Windows and Active Directory preferred. ITIL knowledge and certification preferred. Nick Singh Sr Team Lead First Tek, Inc. Phone (732) 746-0045 www.first-tek.com httpwww.first-tek.com mailto WErsquoVE MOVED. PLEASE NOTE OUR NEW ADDRESS. 371 Hoes Lane, Suite 201, Piscataway, NJ 08854 Americarsquos Best Professional Recruiting Firms, Forbes 2018 10 Most Admired Companies, CEO Views 2018 30 Great Places to Work, CIO Bulletin 2018 50 Most Trustworthy Companies, Silicon Review 2018 Inc 500, Deloitte Technology Fast 50, Fast 500, and NJrsquos Finest Winner

Keywords: First Tek, Inc., Kenosha , IT Service Desk Technician, Other , Kenosha, Wisconsin

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