Field Engineer (Audio/Visual)
Company: GTMpros
Location: Chicago
Posted on: April 1, 2026
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Job Description:
The Field Engineer is the single point of responsibility for
commissioning of assigned projects. He/she is charged with the
responsibility of working with assigned project managers and
programmers in providing complete, full functional integrated audio
visual systems. The Field Engineer position has two main focal
points: (a) commissioning racks in the shop, and (b) commissioning
systems in the field to the point that these systems are ready for
client training. A Field Engineer also may provide customer
training. REPORTING RELATIONSHIPS: ? Director of Technical
Operations ? Project Manager (day-to-day scheduling)
RESPONSIBILITIES: ? Manages own time to perform within defined
schedule. ? Interfaces with assigned project manager and client
contacts. ? Interfaces with all Tech-Ops and Engineering staff in
the commissioning process. ? Responsible for redlining CAD
documentation for as-built purposes. ? Responsible for
communicating punch items to project manager. ? Responsible for IP
configuration of all AV devices residing on a network. ?
Responsible for filling out IP tables and storing these on the
project server. ? Advanced capabilities for audio system setup and
gain structure. ? Advanced capabilities for video system setup. ?
Advanced capabilities for troubleshooting. ? Responsible for
managing versions and storing final DSP code on the project server.
? Works with the programmer to ensure that latest code version is
stored on the project server. ? Assists the project manager with
handling client requested changes to scope (change orders). ? Works
with programmer to define audio system controls. ? Assists
technicians with field questions and clarifications. ? Responsible
for completing commissioning QC checklists. ? Responsible for rack
testing and escalating and resolving issues with equipment. ?
Responsible for field testing and escalating and resolving issues
with equipment and programs. ? Provide assistance to service
technicians. ? Provide training on AV systems to clients. ? Perform
other tasks as requested by Director of Technical Operations
QUALIFICATIONS: ? A degree in electrical or electronic engineering
is preferable. ? A thorough, demonstrable understanding of systems
integration techniques. ? Skilled in the programming of audio DSP
units from multiple vendors. ? Skilled in the loading of Crestron
and AMX code and user interfaces. ? Understands basic IP
networking. ? Can create customer training presentations in
PowerPoint if required. ? General CTS preferred. ? Able to study
towards and obtain CTS-I within 3 years of taking position. ?
Troubleshooting ace. ? Likes to travel. ? Able to multi-task. ?
Excellent customer facing skills.
Keywords: GTMpros, Kenosha , Field Engineer (Audio/Visual), IT / Software / Systems , Chicago, Wisconsin
