Client Solutions Architect Manager - Payments - Vice President
Company: JPMorganChase
Location: Chicago
Posted on: April 1, 2026
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Job Description:
Description Harness your technical expertise to shape innovative
client solutions and bridge product capabilities with real-world
challenges. Collaborate closely with diverse teams, be the catalyst
for transformative client experiences, and redefine
solution-oriented success. As a Client Solutions Architect Manager
in J.P. Morgan Payments, you are an integral part of a team that
innovates and supports the sales process for the technical adoption
of comprehensive product solutions for clients with complex
challenges. Leveraging your technical expertise in specific
products and industries, you develop viable solutions that add
value to clients, track how clients are using our products, and
ensure results are realized. Job responsibilities Leads the
configuration and modification of the firm’s products and
solutions, often in partnership with Technology, to fit complex
client use cases Supports Sales in solutioning and mandating deal
stages for pricing, pipeline planning, and account planning Engages
with technical members of client teams to deliver presentations and
technical demonstrations on product capabilities and solutions
Identifies and defines development requirements for product design
enhancements based on client feedback Partners with Product
Management to ensure change management activities are successful
and ready to launch tasks are completed Works closely with Service,
Sales, Implementation and other internal teams to provide updates,
training and general communication Documents new or existing
processes and executes projects to drive efficiency Participates in
complex client implementations, injects urgency and leads parties
to project completion Required qualifications, capabilities, and
skills Proven expertise of working across a related broad set of
products Demonstrated ability to apply a deep technical
understanding to solution configurations in a specific domain
Experience supporting Sales in pricing, pipeline planning, and
account planning Experience working with clients in a technology
field and interfacing with engineers Strong client management and
executive-level communications skills Experience in payments,
technology, e-commerce and financial services. Treasury
Services/Payments or Merchant Services experience Deep
understanding of payment systems, operational and product delivery
and transaction processing Proven client-interface and teaming
skills with an ability to observe and identify client problems and
ideate solutions Excellent presentation and communications skills,
with the ability to present to clients and decision makers Work
related domestic travel is required Preferred qualifications,
capabilities, and skills Knowledge of product development
processes, project management processes and understanding of
product development lifecycle strongly preferred Experience with,
and technical knowledge of digital channels products; including,
API, voice and mobile channels Working knowledge of traditional
and/or emerging methods of payment (e.g., low value global
clearing, high value global clearing, real time payments, digital
wallets and card) Strategic thinker that combines strong analytical
skills and creative problem solving Client advocate that seeks to
understand client needs and ways to improve client experience
Keywords: JPMorganChase, Kenosha , Client Solutions Architect Manager - Payments - Vice President, IT / Software / Systems , Chicago, Wisconsin
