Customer Service Representative - Bilingual

Company: Uline
Location: Kenosha
Posted on: November 22, 2021

Job Description:

Bilingual Customer Service--RepresentativeStarting from $21 to $27 per hourKenosha Branch12355 Uline Way, Kenosha, WI 53144Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.Available Shifts24/7 operation - Various shifts available with set schedules.Position Responsibilities

• Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
• Communicate with customers via phone, email and chat.
• Solve customer problems and find best possible solutions.
• Help customers navigate Uline's website and place orders online.
• Provide knowledgeable answers to questions about products, pricing and availability.
• Respond to shipping inquiries and answer order status questions.
• Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.Minimum Requirements
  • High school diploma or equivalent. Bachelor's degree preferred.
  • Bilingual - 100% fluent in both English / Spanish (read, speak, write).
  • Desire to provide the best possible experience for our customers.
  • Thrive in a fast-paced environment with coaching support.
  • Available for 4 weeks of training, Monday - Friday, 8:30 AM to 5 PM.Benefits
    • Complete insurance coverage that includes medical, dental, vision and more.
    • 401(k) with 5% employer match.
    • Paid holidays and generous paid time off.
    • Tuition Assistance Program that covers professional continuing education.
    • Bonus programs that include annual performance, sales goals and profit sharing.Employee Perks
      • First-class fitness center.
      • Beautifully maintained walking trails.About UlineUline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, our 800+ page catalog of over 38,500 quality products and same-day shipping of our huge in-stock inventory. With over 8,000 employees across 12 locations, it's time you joined Uline.Uline is proud to operate as a--drug-free workplace. All new hires must complete a pre-employment--hair follicle drug screening.EEO/AA Employer/Vet/Disabled#LI-POST#LI-IL001(#IN-KNCS) Our employees make the difference and we are committed to offering exceptional benefits and perks!-- Explore Uline.jobs to learn more!

Keywords: Uline, Kenosha , Customer Service Representative - Bilingual, Hospitality & Tourism , Kenosha, Wisconsin