Medical Office Assistant

Company: Northeastern Illinois University
Location: Chicago
Posted on: April 1, 2026

Job Description:

Northeastern offers a rewarding working environment for our students and employees. Our faculty and staff are smart, dedicated people who work to create an excellent urban university experience for bright and motivated students. Job Summary: The Medical Office Assistant will assist the Medical Office Coordinator. They will be responsible for completing daily office clerical tasks, administrative work, reception duties, data entry, scheduling, organizing forms and files, maintaining department social media platforms, reports, and assisting with patient-related activities. This position will need to function with respect to the special needs of confidentiality in correspondence with the Family Education Rights and Privacy Act (FERPA) and the Health Insurance Portability and Accountability Act of 1996 (HIPAA). The incumbent will be in compliance with University and department policies, rules, and regulations. Job Description: General Department Office Operations Perform a wide variety of office support tasks, but not limited to, incoming call support, information gathering, clinical support, and general office tasks. Facilitates the operation of the department’s electronic health system (EHR), including scheduling appointments, coordinating meetings (in-person and/or virtual), triaging patient walk-ins, and scheduling appointments. Checks in patients, assembles and prepares patient intake form, and assists patients’ completion of necessary paperwork such as consent or other related forms for treatment. Provides support for departmental operations for the physical environment of the office suite. Operates office equipment such as copiers and voice mail messaging systems, spreadsheets, and other software applications to prepare reports, invoices, letters, case histories, and medical records. Laboratory assistance, medical equipment management, and medical equipment maintenance. Maintains medical and office inventory. Maintains a clean waiting room and clinical settings, meeting the Illinois Department of Public Health work environment standards. Assist the Medical Office Coordinator with department business tasks and departmental daily operations. Immunization Records Management Assists the Medical Office Coordinator with the maintenance of student immunization records. Work with students through consultation and provide resources to achieve compliance with the university immunization policy. Data entry of records in the department’s electronic health record system (EHR). Facilitates and/or advises on business and/or fiscal operations to meet department goals. Maintains and manages student immunization records. Collaborative teamwork Attend and actively participate in Student Health Services departmental meetings and in-service workshops. Participate in department lead tabling and collaborative functions and events. Professional Participate in continuous education and health workshops. Maintain CPR and Bloodborne Pathogen certification. Other duties as assigned. Minimal Qualifications: 1. High school diploma or equivalent. ( Verification will be conducted by Human Resources ). Departmental Preferences: Minimum 1 year of experience working in a medical office setting. Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.) and general computer skills. Bilingual in Spanish. Hours: Monday - Friday, 8:30 am - 4:30 pm ( 37.5 hour work week ). Location: Main Campus (5500 N. St. Louis Ave, E-051 Chicago, IL 60025) Setting: In-office, not eligible for remote work. This position requires a background check. ? Salary Range $22.00-$34.00 ? Benefits University employees may be eligible for a variety of State of Illinois benefits. These benefits are administered through the Illinois Department of Central Management Service (CMS). Please visit our Employee Benefits page to learn more about our comprehensive benefits package including health, dental, and vision benefits, sick and vacation days, and participation in the State Universities Retirement System. Northeastern Illinois University is an Equal Opportunity/Affirmative Action employer and invites applications from Women, Minorities, Veterans and Persons with Disabilities, as well as other qualified individuals. Northeastern Illinois University's positions are contingent upon the University's receipt of its State of Illinois appropriation.

Keywords: Northeastern Illinois University, Kenosha , Medical Office Assistant, Healthcare , Chicago, Wisconsin