Director of Customer Service
Posted on: November 21, 2022
Director of Customer Service Kenosha Branch
12355 Uline Way, Kenosha, WI 53144 Challenge yourself and achieve
greatness at a company renowned for stellar customer service. The
Director of Customer Service guides and develops a professional
team of customer service representatives, leading them as they
continue Uline's relentless commitment to its customers. This
position reports to the Vice President of Customer Service. Better
together than apart. This position is on-site, and we are looking
for good people who share our passion. Position Responsibilities
Direct the daily operations of Uline's Customer Service area.
Oversee the analysis of reports, audits and project quotas,
identifying problems and improving procedures and standards.
Communicate procedures and policies to Uline's branches across
North America. Oversee and manage capital and operating budgets.
Build relationships with IT, Recruiting, Executive Operations and
branch managers. Minimum Requirements Bachelor's degree. Major in
business or related field preferred. 7+ years of customer service
leadership experience. Excellent problem-solving and analytical
skills. Available for travel to branch and international locations.
Benefits Complete medical, dental, vision and life insurance
coverage, Flexible Spending Accounts and wellness programs. 401(k)
with 5% employer match. Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing
education. Bonus programs that include annual performance, sales
goals and profit sharing. Employee Perks First-class fitness
center. Beautifully maintained walking trails. About Uline Uline is
North America's leading distributor of shipping, industrial and
packaging materials. We're a family-owned company known for
incredible service, quality products and same-day shipping of our
huge in-stock inventory. With over 8,500 employees across 12
locations, it's time you joined Uline. Uline is proud to operate as
a drug-free workplace. All new hires must complete a pre-employment
hair follicle drug screening. EEO/AA Employer/Vet/Disabled
#LI-TH1#CORP (#IN-PPCS) Our employees make the difference and we
are committed to offering exceptional benefits and perks! Explore
Uline.jobs to learn more!
Keywords: Uline, Kenosha , Director of Customer Service, Executive , Kenosha, Wisconsin
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