Chief Operating Officer - full-time - 1st shift - Mon-Fri

Company: Community Mental Health Affiliates
Location: Chicago
Posted on: May 4, 2025

Job Description:

Community Mental Health Affiliates, Inc. (CMHA) is a private non-profit treatment provider headquartered in New Britain, with seven locations throughout the city and in Waterbury. We partner with clients and the community to promote recovery from mental illness and substance use, treating more than 7,500 adults and children each year. CMHA is Connecticut's first fully Joint Commission accredited Behavioral Health Home and is a SAMHSA Certified Community Behavioral Health Clinic (CCBHC). Visit cmhacc.org to learn more.Internal mobility and career pathing is a focus at CMHA with many employees growing from individual contributors to leaders.CMHA is looking to hire a Chief Operating Officer. This position will be located at 233 Main St. New Britain CT, 06051Compensation Range:The annual salary range for this position starts at $130,000.Compensation for each position is determined not only by years of relevant experience, education, and skills, but also by maintaining internal pay equity. CMHA also takes into consideration our benefits and paid time-off package to provide a well-rounded and competitive approach to the applicant's overall compensation.Position Summary: The Chief Operating Officer oversees internal operations, ensuring the organization runs smoothly and efficiently. This role involves managing program and operational activities, leading teams, and aligning operations with the organization's mission and strategic goals. The COO provides overall clinical and administrative leadership for all program areas to manage clinical risk and ensure high program quality, compliance with accreditation and federal/state funding regulations, and adherence to budget. The COO works with agency leadership to develop a strategic plan and to ensure implementation of applicable laws and mandates.

• Provides overall clinical and administrative leadership for all program areas (residential, community support, adult, child, and family outpatient) while ensuring program performance and effectiveness.
• Provides operational leadership to the Performance Improvement, MIS, IT, and Communications Departments ensuring collaboration with program operations and agency's mission.
• Reviews and develops program initiatives including potential new service areas; participates in grant development and other funding initiatives to support services.
• In conjunction with the President/CEO and senior leaders, participates in the development and implementation of the organization's mission, vision, and values.
• Serves as the agency corporate compliance officer, overseeing clinical and administrative audits, developing policies/procedures, and ensuring outcome measures are maintained and reported.
• Develops agency policies and procedures according to state regulations and funder's requirements.
• Works with executive leaders to create and implement a three-year strategic plan, ensuring goals are achieved.
• Leads process and quality improvement initiatives using team building, data analysis, problem solving, and project management.
• Oversees reporting and monitoring of organizational performance metrics.
• Manages budget activities within divisions/programs through senior management tracking expenses and revenue.
• Collaborates with the Performance Improvement Department on clinical outcome tracking and compliance.
• Represents the agency at administrative and contract negotiations with funders.
• Facilitates Critical Incident Review Meetings and clinical reviews for adverse events.
• Oversees agency risk management related to clinical and administrative activities.
• Other duties as assigned.Requirements:
  • Master's degree in behavioral health (psychology, social work, counseling, marriage and family therapy, alcohol and drug counseling) required.
  • CT Licensure in a behavioral health discipline (LCSW, LADC, LMFT, LPC, PhD, PsyD).
  • CT Driver's License.
  • Minimum of twelve (12) years of experience in behavioral health with eight (8) years in senior management.
  • Experience or willingness to learn EMR systems for auditing and data gathering.
  • Proficiency with clinical and financial procedures and models.We care about our employees by offering benefits that promote work-life balance. CMHA offers:
    • Medical, Dental, and Vision Insurance.
    • 403(b) retirement plan with company matching after 1 year.
    • 11 observed holidays.
    • 3 Wellbeing days off on Fridays.
    • 2 personal days.
    • Up to 24 days of PTO, increasing with tenure.
    • Paid agency closure between Christmas and New Year's (subject to approval).
    • Company-paid Life Insurance and Long Term Disability.
    • Employee Assistance Program (EAP) including counseling and wellness resources.
    • Tuition discounts at participating schools.
    • Ongoing professional development and CEU opportunities, including Evidence-Based Practices training.
    • Employee discounts for shopping, YMCA, travel, and entertainment.
    • Free subscriptions to Calm app.
    • Annual company picnic.
    • Loan Reimbursement and Scholarship programs.
    • Free Student Loan Wellness: loan consolidation, refinancing, payoff projections, coaching, and more.
    • Public Service Loan Forgiveness (PSLF) Enhancement: automated forms, reminders, and resources, with potential forgiveness of up to $72,000.Community Mental Health Affiliates is an Equal Opportunity Employer. We do not discriminate based on race, age, disability, sex, pregnancy, sexual orientation, gender identity, veteran status, religion, national origin, marital status, genetic info, public assistance, citizenship, or other protected characteristics.For assistance with online applications, contact CMHA's Human Resources at Careers@cmhacc.org.
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Keywords: Community Mental Health Affiliates, Kenosha , Chief Operating Officer - full-time - 1st shift - Mon-Fri, Accounting, Auditing , Chicago, Wisconsin